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Today, I want to tell you about my family’s experience at The Burger Digs restaurant at Islands of Adventure. The Burger Digs is a Jurassic Park-themed restaurant. As a big fan of the Jurassic Park movies, I was very excited to eat here. But I must say, my time here was a bit of a mixed bag. So I want to go through the whole experience so I can help you decide whether you should go.
I will go into a lot of detail in this blog entry, but before that I thought I would recap some of the best and worst parts of this experience.
Burger Digs: Best Parts
- Great restaurant decor which really looks and feels like you’re in the first Jurassic Park movie
- The burgers do taste good (for most of my family)
Burger Digs: Worst Parts
- Had to wait about forty-five minutes after I made my mobile order
- They got my order wrong
- Not everyone liked their burger
The Burger Digs Theming & Atmosphere
So now for more detail about my experience.
What sets this restaurant apart from a standard quick-service restaurant is its location and theming. It is located upstairs in the Jurassic Park Discovery Center.
By the way, if you do decide to eat at the Burger Digs, then I highly recommend also spending some time at the Jurassic Park Discovery Center. It has great interactive activities the whole family can enjoy, and the employees who work there are great. I really enjoyed seeing the baby raptor hatch.
Plus, if you do decide to go, I suspect you like the Jurassic Park movies. And I think most Jurassic Park fans will like that experience.
But anyway, back to the theming. And its Jurassic Park theming is amazing. As someone who has been obsessed with the movie since, well, the movie came out, I found the theming perfect. The way the fossils are coming down from the ceiling in the building completely reminds me of Jurassic Park.
I really felt like I had stepped into one of my favorite scenes from one of my favorite movies. And that is one of the magical things about visiting Universal Studios, right? The feeling that you’ve stepped inside the movies? At least, I remember that from the brochures of Universal Studios when I used to visit back in the 90’s as a kid! So the Burger Digs definitely fits that incredibly well.
And you can really experience that from your seat. The way the restaurant is set up allows guests to get a seat where you can see the fossils and look down at the Jurassic Park Discovery Center. I really liked having a seat there.
But there are other great seats throughout the restaurant. There are great dinosaur decorations throughout the restaurant.
I also like the attention to detail to the decor, like the fossils in the columns.
And you can even outside. You get a great view of the water and the rest of the park there. And you can watch the new Velocicoaster go by while you eat, which is really cool.
The Burger Digs Negative Experience
But here’s where we ran into trouble.
So the day we visited was a very busy day at Universal. It was the first day of the holiday celebration at Universal Studios. So I wasn’t surprised there was a long line.
So we thought, let’s try mobile order. Then, at least we won’t have to stand in a long line, right? We can sit down and just wait for our order to be ready.
So we sat. And we waited. And waited. And waited. Eventually, we went to the mobile order pickup to ask why our order hadn’t been finished. And they said it was coming. But we had to wait longer. And longer.
All in all, it was about forty-five minutes before I got my order. So much for quick service, huh?
And when I did, it wasn’t the order I had made. I had specifically asked to hold certain items on my burger, like the mayonnaise, and then it was on the order. But since I had waited so long for my burger, I really didn’t feel like waiting for another burger. So I just had to scrape it off, which I really didn’t like doing.
So, yeah. This was really not the best experience. But despite all of this, how was the food?
The Burger Digs Food Review
Well, the one saving grace is that at least my burger was good. Once I got rid of the mayonnaise and took out the plantains (which I personally felt overtook the burger taste-wise), I actually really liked the burger and ate every bite. I had ordered the Casado Burger, and the Costa Rican-inspired black Angus patty was the best part. I also liked the avocado, too. It was really delicious. It also comes on a brioche bun.
Everyone in my family got burgers, whether it was a Bacon Cheeseburger or the Casado Burger. Pretty much everyone liked their burger, though my sister did not like her burger. She, too, had extra things added to her burger that she had specifically asked to have held when ordering on the app. So that really hurt the burger for her.
Conclusion
So having to wait about forty-five minutes for my order was definitely not the best experience. And I was not happy that when I ordered through the app and specifically asked to have certain toppings held on my burger, they didn’t listen. So those are obviously huge negatives for the restaurant. And it would make sense not to ever go back based on this.
But having said this, this is still a cool experience. The theming is so great. And for the most part, everyone in my family loved their burgers.
My advice to you, though, would be to not do the mobile order. Even if there is a long line, I still think it’s better than doing the mobile order.
At any rate, even if you decide to pass on the food, at least go to the Jurassic Park Discovery Center.
And if you want to go to a highly themed restaurant with better service during your time at Islands of Adventure, consider trying Three Broomsticks. The restaurant does a great job of creating sets from the Harry Potter movies, and we’ve (mostly) had good experiences with the food, one bad fish and chips dish withstanding.
Islands of Adventure Tickets
In order to go to The Burger Digs, you’ll need tickets to Islands of Adventure. You can get discounted tickets to Islands of Adventures and the other Universal Orlando theme parks (Universal Studios and Volcano Bay) by purchasing your tickets here.
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